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AI★★★★AWS ML · Fri, 10 Ju

Scaling agentic workflows with native case management in Amazon Quick Automate

This post demonstrates how to combine case management with agentic automation capabilities in Quick Automate. It introduces case management and explores the lifecycle of cases in an agentic workflow. The post also covers how to create and manage cases, track and update status, handle exceptions, and incorporate Human-in-the-loop steps.

📌 Key points
  • Native case management in Quick Automate simplifies workflow management
  • Supports creating and managing single or multiple cases
  • Automatically tracks and updates case status
  • Incorporates Human-in-the-loop steps within workflows

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